Refund Policy

You may request a refund for any one-time program or package within 7 days of purchase if no coaching sessions have been delivered and no digital materials have been accessed. After a session is delivered or materials are accessed, those portions are non-refundable.

Once a session has been delivered or digital resources accessed, those fees are non-refundable. If you purchased a multi-session package and have unused sessions, you may request a refund for the unused portion within the 7-day eligibility window.

For monthly plans, you may cancel at any time before your next billing cycle. Cancellations take effect at the end of your current month and access to sessions continues until that date. Yearly plans follow the same process on an annual cycle.

If you miss a session without notice or cancel with less than 24 hours’ notice, that session may be forfeited at the coach's discretion. Sessions cancelled or rescheduled with sufficient notice can be moved without penalty.

If you believe there has been a duplicate or accidental charge, contact me immediately. Verified duplicate or accidental charges will be fully refunded.

To request a refund, email contact@reneeadamsconsulting.com with your purchase details within the eligibility period. You will receive a reply within 5 business days.

Approved refunds are issued to your original payment method via Stripe. Processing times can vary but typically take 5–10 business days depending on your bank.

If you believe a charge was made in error, please contact me first to resolve the issue. Unauthorized chargebacks may result in loss of access to future coaching services.